Helpdesk Analyst
Europe,
United Kingdom,
London
Permanent
Job ID: 2027
Job Description
[c. £75-100k Comp Package | Hybrid Working - 3 Days in Office]
Are you eager to tackle complex infrastructure challenges that go beyond the usual day-to-day support issues? This Helpdesk Analyst role offers a unique opportunity to dive into higher-level technical problems while working alongside some of the best in the industry. If you’re looking to fast-track your career and gain mentorship from seasoned professionals, this position provides a clear path to progression, including the opportunity to move into SysAdmin roles.
Key Responsibilities:• Troubleshoot advanced infrastructure-related issues that require deep technical expertise
• Manage incidents and collaborate with technical teams to deliver fast, effective solutions
• Provide hands-on support for hardware issues, manage workstation moves, and assist with software migrations and application deployment
• Participate in office expansion projects, using automation to drive operational efficiency
• Contribute to the automation of routine tasks, enhancing the firm’s operational productivity
Key Requirements:
• 2-3 years of experience in infrastructure or desktop support
• Degree in Computer Science, Engineering, or a related field (preferred)
• Strong experience in either Windows or Linux environments
• A passion for technology, demonstrated through personal projects or tech hobbies
• Excellent problem-solving skills and the ability to tackle complex challenges with ease
• Clear communication skills, with the ability to work collaboratively in a fast-paced team
If you’re interested in finding out more about this opportunity, then please contact Paddy Leonard directly!
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