Global Head of Internal Operations

Global Head of Internal Operations

Job Description

[Up to c. $2m Comp Package | Hybrid Working]

We're supporting a global investment and technology firm in their search for a senior operations executive to lead enterprise-wide functions across real estate, physical infrastructure, and internal services. As the firm scales, they're seeking a strategic operator who can drive exceptional standards across vendor management, office experience, and operational reliability - someone who balances hands-on execution with long-range vision. This role sits within the Office of the COO, directly influencing the firm’s day-to-day productivity, cross-functional alignment, and long-term operating model...

Key Responsibilities

• Define and implement a global enterprise operations strategy that spans real estate, facilities, workplace services, travel, procurement, and security
• Lead a diverse group of internal teams and third-party providers, ensuring a seamless and high-performing workplace experience across global office locations
• Drive cost efficiency and operational discipline through rigorous process improvement, vendor accountability, and data-driven decision making
• Own the strategic planning and execution of office design, space utilisation, and employee services - combining form, function, and firm culture
• Develop scalable processes that uphold service quality while enabling innovation, collaboration, and resilience across critical operations
• Represent enterprise operations at executive level - influencing cross-firm initiatives and ensuring alignment with the firm’s broader commercial strategy
• Maintain strict financial and operational oversight, with an ability to pivot from high-level planning to on-the-ground delivery when needed

What You’ll Bring...

• 9+ years’ experience leading large-scale operations in high-performance environments - ideally spanning real estate, facilities, vendor management, or general operations
• A proven track record managing sizeable global teams (100+), across both internal staff and external partners, with strong governance and delivery frameworks
• Strategic insight coupled with operational depth - able to oversee complex, multimillion-dollar functions while paying close attention to detail
• Strong interpersonal and written communication skills - capable of navigating senior executive discussions as well as managing staff across multiple functions
• A people-first mindset with empathy, accountability, and an instinct for anticipating operational needs before they arise
• Commercial acumen gained from senior roles in finance, operations, or enterprise management within similarly exacting firms
• (Preferred) Background in financial services, hedge funds, or similarly demanding professional environments

...

Apply for this role

All fields marked with * are required.