IT Operations Engineer

United States, New York, APAC, Singapore, Hong Kong
Permanent
Job ID: 1347

Job Description


[c. $100-175k Comp Package, Hybrid Working]

We are seeking an expert Desktop Support Engineer to join a premier trading firm in New York. You'll collaborate with top professionals supporting complex Windows and Linux environments spanning three continents.


Key Responsibilities:

  • Provide 24/7 technical support for trading systems and applications
  • Monitor, troubleshoot, and optimise a vast array of real-time systems
  • Analyse issues and implement solutions improving efficiency
  • Maintain timely and accurate records of support activity
  • Communicate effectively with stakeholders to ensure satisfaction
  • Excel in a fast-paced environment through creative problem-solving


You'll bring:

  • Solid computer science and networking fundamentals
  • Technical expertise in networking, programming, or system administration
  • Knowledge of Windows desktop/server OS and best practices
  • Familiarity with Active Directory, Group Policy, etc.
  • Ability to diagnose and resolve technical issues across stacks
  • Efficient analytical approach to solving problems
  • Skills for documenting procedures and knowledge
  • Exposure to Linux environments


...


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