Lead Engineer

United States, New York, Illinois, California, Arizona, Remote
Job ID: TM106

Job Description

Our client is looking for someone to support their continued growth and success, a Linux Technical Lead to join their team and help take on new projects as their company continues to grow. The role will report to the Manager of Production Operations and work closely with the architectural, development & operational teams in the reliable, secure delivery of services.

Ideal candidates will have a proven track record operating Software as a Service (SaaS) platforms in a production environment, ideally within the eCommerce space. They will possess a wide variety of technical experience covering systems administration, networking, storage, security, virtualization and software deployment. A well-honed instinct for security and reliability is a must.


  • Lead the BizOps team and assist where necessary at a technical level.
  • Support a highly available, highly secure production environment running on Linux using various different open source applications
  • Set standards and define detailed processes for effectively managing a production environment with minimal downtime
  • Perform daily monitoring and maintenance of all hardware/software infrastructure components
  • Be proactive and predictive, solve problems before they happen
  • Embrace DevOps practices & methodologies
  • Carefully plan application deployments, migrations and upgrades to minimize service impacts
  • Provide application and product support and troubleshooting
  • Use your experience to shape the future of our production infrastructure
  • Be willing to learn new technologies and assist with architecture and design
  • Work efficiently within a high-security environment
  • Communicate clearly and effectively to all levels of the organization

Position Requirements:

  • Tenured Linux/Unix experience
  • Tenured experience supporting highly available and fault-tolerant systems
  • Several years of experience configuring servers on enterprise-grade networks
  • Several years of Virtualization experience
  • Several years of Cloud technologies experience
  • Networking experience (Ex. TCP/IP, UDP, Routing, Firewalls, load-balancers)
  • Computer Science or Engineering degree or equivalent experience
  • Participate in on-call shifts, our service runs 24/7
  • Security knowledge & experience (Ex. Encryption/Hardening/Certificates/PKI/SSH/VPN)
  • Expert problem solver by applying problem analysis methodologies
  • VMware or OpenStack Experience
  • Azure or AWS equivalent experience
  • Ansible/Chef experience
  • Database familiarity or experience
  • Skill at automation (Ex. Orchestration, scripting or development)
  • Zabbix or equivalent monitoring experience
  • Docker or equivalent container-based technology experience
  • Desire to automate everything, and anything
  • Software development education or experience
  • Desire to document everything
  • PCI-DSS or similar experience (ex. financial/government/healthcare)
  • Understanding of the ITIL framework

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