Senior Desktop Systems Engineer

United States, Chicago, IL
Permanent
Job ID: 1458

Job Description

Our client, a global trading firm, is looking for a Senior Desktop System Engineer. Their systems and mobile platforms team is the front line of support for all users across the firm. Working with a wide range of technology, test, configure and deploying it all in an environment that continually challenges. Strong technical aptitude and a passion for technology are critical for success in the Desktop Systems Engineer role but initiative, strong analytics and drive are equally important.

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What you’ll be doing:

  • Providing end-user support to employees in the Chicago offices and exchange floors
  • Building, configuring and upgrading workstations, laptops and mobile devices
  • Troubleshooting, maintenance and upgrades of desktop managed servers
  • Executing user desk moves, adds and changes
  • User provisioning (user accounts, mobile devices, VPN, directory permissions)
  • Providing support for conference room technologies
  • Providing support for telecommunications technologies
  • Automation of repetitive system administration tasks
  • Evaluating and recommending new hardware and software technologies or solutions
  • Documenting support processes

What they’re looking for in this role:

  • Previous technical support experience, ideally 1+ years supporting desktops, mobile devices and networks in a corporate or consulting environment
  • Strong experience supporting Windows 7 and higher
  • Previous experience supporting Microsoft Office
  • Proven track record of excellent customer service
  • Passionate about technology
  • Highly motivated, self-starter who is eager to grow within our organization
  • Ability to manage projects independently
  • Previous mobile device management experience

Nice to have:

  • Previous Mac OS or Linux support experience
  • Previous Windows Server and Active Directory support experience
  • Scripting or low-level programming experience
  • SCCM/SMS and MDT experience

To apply for this role, either contact Paul at paul.redman@techfellow.co.uk, or fill in the form below and he will receive your application.


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