Trading Application Support Engineer

United States, New York, Canada, Montreal
Job ID: 1410

Job Description

[c. £75-125k Comp Packages - Dependant on Role Type, On-Site Working]

Join a global investment management firm in their search for (Junior to Mid-Level) Trading Infrastructure Support Engineers. This pivotal team is responsible for ensuring the high availability of custom-built, mission-critical services. As part of this diverse team, you'll contribute to maintaining high-performance trading platforms and large-scale data analysis/compute farms. In this role, you'll provide level 1 and 2 support across globally distributed services in APAC, EMEA, and AMER regions. Ready to make an impact in the world of trading infrastructure?

Opportunities by Location:

  • 2 Junior Roles (1-2 years experience) in Montreal, New York or Houston
  • 1 Junior Role (1-2 years experience) in Singapore
  • 1 Mid-Level Role (3-8 years experience) in New York

Key Responsibilities:

  • Provide monitoring and support across all services and quickly react to any outages to maintain a highly available environment
  • Quickly identify, analyse, and correct alerts to minimise trade flow impact and pre-empt outages
  • Intensive interaction with the trading community, external vendors, development and infrastructure teams
  • Oversee automated processes, scheduled jobs, and regular reports
  • Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
  • Identify inefficiencies such as repetitive activities, manual processes, and suboptimal tools/workflows to drive continuous improvements via automation and collaboration with internal and external teams

Key Requirements:

  • 2+ years of experience in Linux/Unix administration, including RHEL/CentOS/OEL
  • Proficiency in Python and Bash scripting
  • Working knowledge of storage and different storage protocols, such as NFS/GPFS
  • Experience in infrastructure automation, using tools like Chef, Puppet, or Ansible
  • Familiarity with Kafka or similar messaging buses, and CI/CD tooling
  • Experience in database administration, container software administration, and network equipment command line navigation, as well as knowledge of TCP/IP, multicast, tcpdump, PTP, NTP, and monitoring infrastructure with ELK and Prometheus
  • Bachelor's Degree in Computer Science, Engineering, or a related field is required


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