Production Support Engineer

Europe, United Kingdom, London, France, Paris, APAC, Singapore
Job ID: 1984

Job Description

[c. £100-140k Comp Package (or equivalent), Flexible Working Options]

Embark on a career with a major player in EMEA and US markets, where your technical expertise intersects with the dynamic world of trading. As a pivotal team member, you'll play a crucial role in supporting traders, resolving system issues, and maintaining essential trading components across Windows & Linux platforms. Your contributions will include developing tools to enhance monitoring capabilities, highlighting your significant impact on improving and securing trading operations.

Other Key Responsibilities:

  • Ensure all trading components are fully operational before the commencement of each trading day
  • Develop and implement tools for continuous monitoring of the trading environment
  • Provide maintenance and support for static databases and their associated processes, including troubleshooting
  • Offer support during evenings and weekends through remote access, ensuring seamless trading operations

Key Requirements:

  • At least 4 years of experience in a technical support role
  • A minimum of 3 years of scripting experience with Bash, Command Dos, PowerShell, or Python
  • Strong problem-solving skills and business analytics acumen
  • An ownership mentality with a commitment to resolving issues
  • Expertise in Windows desktop and server administration
  • High-level experience with Linux OS
  • Proficiency in relational databases, particularly SQL Server and Postgres
  • (Desired) Experience in managing expectations of front office traders and senior management
  • (Desired) Knowledge of various asset classes like Equities, Futures, Commodities, and FX

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