Head of IT Services
Job Description
[Up to c. £750k Comp Package | On-Site Working]
Role Overview
We're representing a leading global investment firm seeking an exceptional Head of IT Services to lead and develop its corporate IT services function from London.
Reporting into senior technology leadership, this is a high-impact position overseeing a multidisciplinary team of 20+ across IT support, end-user computing, systems administration, infrastructure services and service delivery. The successful candidate will bring significant leadership experience, strong technical foundations and the confidence to operate with senior stakeholders in a demanding investment environment. Beyond maintaining excellent service standards, the remit is to develop existing talent, improve operational maturity and shape the longer-term direction of corporate IT services...
Role Snapshot
- Lead, mentor and develop a multidisciplinary corporate IT services function of 20+ professionals, strengthening an already capable leadership team
- Oversee enterprise IT support, EUC, systems administration, infrastructure-oriented engineering and service delivery across a demanding investment environment
- Partner directly with senior technology leadership and business stakeholders, bringing confidence, sound judgement and clear communication to complex operational decisions
- Drive improvements across service quality, incident management, operational resilience, automation, documentation and technology lifecycle planning
- Take ownership of service strategy, organisational development, supplier relationships and the delivery of business-critical IT initiatives
- Bring 10+ years of progressive experience across corporate IT services, infrastructure or technology operations, including substantial leadership responsibility
- Demonstrate a strong technical understanding of enterprise Windows environments, workplace technology, virtualisation, networking, infrastructure and end-user platforms
- Show a proven record of leading technical teams, developing experienced managers and delivering meaningful operational improvements in complex organisations
- Offer exceptional professional achievement, leadership credibility and analytical aptitude - a university degree is not essential where career experience demonstrates equivalent capability
- (Preferred) Experience within hedge funds, investment management, investment banking, wider financial services or leading blue-chip technology environments
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